insurance

Utilization Review

A process used by insurance companies to evaluate the necessity, appropriateness, and efficiency of healthcare services before, during, or after treatment. This review helps control costs by ensuring that medical procedures and treatments are medically necessary and cost-effective.

Example

The insurance company's utilization review determined that the recommended surgery was medically necessary, so they approved coverage for the procedure.

Memory Tip

Think 'Useful Treatment Investigation Level' - insurance companies investigate if treatments are truly useful before paying.

Why It Matters

Utilization review directly affects what medical treatments your insurance will cover and can prevent unnecessary procedures while controlling healthcare costs. Understanding this process helps you work with your healthcare provider to ensure treatments meet your insurer's criteria for coverage.

Common Misconception

Many people believe utilization review is just insurance companies trying to deny claims to save money. While cost control is a factor, the primary purpose is ensuring medical appropriateness and preventing potentially harmful unnecessary procedures.

In Practice

Sarah's doctor recommends an MRI for her back pain, estimated at $2,400. Her insurance company's utilization review requires she try physical therapy for 6 weeks first, costing $720. If physical therapy doesn't help, then the MRI gets approved. This process potentially saves $2,400 while ensuring the less invasive treatment is tried first.

Etymology

The term combines 'utilization' from Latin 'uti' meaning 'to use' and 'review' from Old French 'reveoir' meaning 'to see again,' emerging in healthcare insurance in the 1970s as cost-control measures became necessary.

Common Misspellings

Utilisation ReviewUtalization ReviewUtilization ReveiwUtilizaton Review
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Related Terms

Prior AuthorizationMedical Necessity

More in insurance

Other insurance terms you should know

deductibleThe amount you pay out-of-pocket before your insurance begininsurance premiumThe amount paid periodically to an insurance company in exchcopayA fixed amount paid by an insured person at the time of a mecoinsuranceA cost-sharing arrangement where the insured pays a percentaout-of-pocket maximumThe most an insured person will pay for covered healthcare sterm life insuranceLife insurance that provides coverage for a specific period

See Also

Case ManagementClaims ReviewFormulary
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